Shipping Information


SHIPPING

WHEN WILL MY ORDER SHIP?

  • Orders placed on this website by 2pm, ET, M-F, will ship the following business day
  • Orders placed after 2pm, ET, on Friday thru 2pm, ET, Monday, will ship on Tuesday (Wednesday if there is a Monday holiday)
  • Questions about shipping: Please email us at customer_service@dharmacrafts.com , or call Customer Service at 866-339-4198 (M-F, 9am, ET, - 5pm, ET)

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* $8.95 SPECIAL FLAT RATE SHIPPING—SAVE! (Select items only)
Ship unlimited eligible items for $8.95! When your order consists of any combination of jewelry, books, malas, incense, silk hangings, or CDs/DVDs, you pay a flat shipping rate of $8.95 (standard shipping within the U.S.). If your order includes other items in addition to the items listed above, our regular shipping rates apply ( see chart) Look for items marked, "Flat Rate" on this website.

  • $8.95 for standard shipping within the U.S. (Canada — $29.95)
  • $19.45 for 2nd day shipping within the U.S (See details about 2nd DAY DELIVERY below)

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SHIPPING AND HANDLING CHARGES
PER ADDRESS

   Special Flat Rate Shipping
Ship unlimited eligible items for $8.95! Items marked "Flat Rate" like: Jewelry, books, malas, incense, silk hangings, & CDs/DVDs ONLY.*
  For Items Totaling:
Please Add:
 
 
Under $19.99
$6.95
 
   $20.00  -  $39.99
$7.95
 
   $40.00  -  $69.99
$10.95
 
   $70.00  -  $99.99
$13.95
 
   $100.00 - $124.99
$16.95
 
   $125.00 - $149.99
$18.95
 
   $150.00 - $199.99
$21.95
 
   $200.00 - $299.99
$23.95
 
   $300+
10% of merchandise total
 
  AK, HI, US Territories & military addresses: For heavy/bulky items (such as zabutons) or items that may be heavy/bulky when ordered in quantity, please contact customer service at 866-339-4198 for a shipping estimate.  

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PROMPT DELIVERY
We make every effort to ship in-stock items the next business day (we do not ship on Saturday or Sunday). To avoid delays, please provide a street address, including apartment or unit number, as shipping to a post office box can cause delays. Items ordered together will not necessarily be shipped together. Shipping and handling charges are indicated on the chart above

After your package has shipped, DharmaCrafts will email your tracking number to the email address that you provide so that you can view the expected delivery date of your package

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SHIPPING SURCHARGE
A shipping surcharge has been added to select furniture and other oversized and/or heavy and bulky items because of increased shipping costs. The surcharge is listed in parenthesis ($) after the item price. The surcharge is in addition to the standard delivery charges which are listed above

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2nd DAY EXPRESS DELIVERY
2nd Day Delivery orders placed by 2pm, ET, Monday through Friday, ship the next business day and will arrive in 2 business days (i.e., orders placed by 2pm, ET, on Monday will ship on Tuesday and arrive on Thursday). If you absolutely need your order delivered by a certain date, please call Customer Service at 866-339-4198, 9am - 5pm, ET, M-F, to make certain that the items are in stock and ready to ship. Available in the continental U.S. plus Alaska and Hawaii

  • DharmaCrafts will add $15.00 to the standard shipping charge for most in stock items
  • For heavy/bulky items (such as zabutons) or items that may be heavy/bulky when ordered in quantity, DharmaCrafts will add 20% of the merchandise total to the charges for standard shipping
  • Items marked "Extra Heavy Item" (e.g., jumbo zabutons, jumbo zabuton sets, Tatami Squares/set of 4, and bamboo edging), require us to calculate the shipping cost and to contact you (without delaying your order!) for your approval prior to shipping your order. If we do not receive your approval within 2 business days, we will CANCEL YOUR ORDER. For an immediate shipping quote, you may contact customer service between 9-5, ET, Monday - Friday, at 866-339-4198
  • SAVE! Flat rate shipping items listed above ship for only $19.45
  • For next day shipping rates, please contact Customer Service M-F, at 866-339-4198

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CANADA AND INTERNATIONAL ORDERS
Special Flat Rate shipping to Canada (on select items)—$29.95. For details, see flat rate shipping above

We gladly accept international orders via credit card, only. At this time we ship via UPS Worldwide Expedited or United States Postal Service to Canada and all other international locations. All product prices and shipping rates are quoted in U.S. funds and do not include applicable duty, customs charges, or taxes which are paid by the customer. We regret that we are unable to send gift orders to international addresses

Shipping rates are based on actual charges plus a $5.00 handling charge for document processing. We will ship complete orders in which shipping and handling charges are 20% or less of the order total. When shipping and handling charges exceed 20% of the order total, we will contact you via email within 2 business days with the actual shipping charges and await your approval before shipping the order. We regret that we must CANCEL YOUR ORDER if we do not receive your email authorization of the shipping charges within 2 business days

International orders will not ship until all backordered items are in stock. To cancel a backordered item, email us at customer_service@dharmacrafts.com or call us at 866-339-4198.

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