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OUR PRIVACY POLICY


Your privacy is very important to us. We put a great deal of thought into how we use the information you entrust to us. This privacy policy encompasses our website, www.dharmacrafts.com as well as the DharmaCrafts catalog.

Please read the information below and feel free to contact us if you have further questions or suggestions about how we can better meet your needs.

Information that You Give Us
Your Name and postal address: From time to time, we may exchange your name and address with other companies whose mission is similar to ours and whose products we hope you might find interesting.

If you prefer that your name and address not be exchanged with like-minded companies, call us at 866.339.4198 or email us at
customer_service<@>dharmacrafts<.>com and ask that your name be removed from our exchange file.

Your telephone number and email address and other sensitive information: We do not share sensitive information like your email address, your phone number, or your financial information. Sometimes it is necessary to contact you via telephone, email, or postal mail to confirm your order or to communicate important information about your order or your catalog request.

DharmaCrafts sends emails that offer teachings about meditation and Buddhism, as well as product promotion announcements. When you make a purchase or request a catalog at Dharmacrafts.com you are given the choice to receive our emails. All DharmaCrafts' email messages have an unsubscribe option at the bottom of the email. Or, you may unsubscribe by sending email to customer_service<@>dharmacrafts<.>com or by calling us at 866.339.4198. To add your email address to our newsletter mailing list, click here>>

Receiving our catalogs via U.S. Mail: After you make a purchase or request a DharmaCrafts catalog, you might receive our catalogs via U.S. Mail throughout the year. As an environmentally conscious business, we understand that some of you may opt to receive email updates rather than paper catalogs. You may also now view and download an electronic version of our latest catalog . To discontinue receiving our catalogs via U.S. Mail, please complete our Remove from DharmaCrafts Catalog Mailing List form or call us at 866.339.4198.

Additional Information Collection
We collect information about your interaction with our website and applications. For example, we use website analytics tools on our site to retrieve information from your browser, including the site you came from, the search engine(s) and the keywords you used to find our site, the pages you view within our site, your browser add-ons, and your browser's width and height. We also use technologies, such as cookies and web beacons (described below), to collect information about the pages you view, the links you click and other actions you take on our site. Additionally, we collect certain standard information that your browser sends to every website you visit, such as your IP address, browser type and language, access times and referring website addresses.

When you receive newsletters or promotional e-mail from DharmaCrafts, we use web beacons (described below), customized links or similar technologies to determine whether the e-mail has been opened and which links you click in order to provide you more focused e-mail communications or other information.

In order to offer you a more consistent and personalized experience in your interactions with DharmaCrafts, information collected through a website application or service may be combined with information obtained through other DharmaCrafts applications or services. We may also supplement the information we collect with information obtained from other companies.

How we use Your Information

Links to Our Dharma Business Friends
Since education is a main part of the DharmaCrafts mission, our website and our emails may feature links to related websites and organizations that may be of interest to you. Please note that these organizations may have privacy policies that differ from ours.

Cookies and Web Beacons
Our website uses cookies. A cookie is a small file stored by your browser on your computer at the request of our program. This file holds a session identification number that makes it possible for you to add to your shopping basket as you move around the store. This session identifier is also used to tell us how people look at our website, and so we are able to develop the most user-friendly website for you. Name, address or other personal details are not stored in this cookie.

Web Beacons - sometimes called single-pixel gifs or clear gifs - are used to assist in delivering cookies on our site and allow us to count users who have visited those pages and to deliver co-branded services. We include Web Beacons in promotional e-mail messages or our newsletters in order to determine whether messages have been opened and acted upon.

Do Not Track/Third Party Advertising
We may, at times, use third-party advertising, data analytics and online targeting companies. We may also provide certain personally identifying information (PII) and other information to these third-parties to allow them to more effectively target advertising to you. These companies are obligated to protect your information, but you may opt-out of this sharing through the process described below in "Your California Privacy Rights".

One or more persistent cookies will be placed on your computer or device by us or a third party. Some of these third parties may use information (including PII) about your visits to this site and other websites and usage of applications in order to provide data and targeting recommendations based on which you may receive advertisements about goods and services of interest to you. To opt out of this practice and activate Do Not Track, please click here.

Your California Privacy Rights
As described above, from time to time, we make your PII available to third parties. If you do not want us to share your PII with other companies or organizations, you may opt-out of this information sharing by doing any one of the following: 1) accessing our customer service form; 2) calling us at 866.339.4198; or writing to us at Privacy Request, DharmaCrafts Inc., 60 Island Street, Lawrence, MA 01840. This notice is designed to comply with California's "Shine the Light" law, but the opt-out option is available to all of our users.

Protecting Children's Privacy
DharmaCrafts takes special care regarding children's privacy. We do not knowingly collect personal information from any child. If it is brought to our attention that we have sent information to an under-age person, we will immediately remove all personal and identifiable information from our records.

Updates to our Privacy Policy
We continually reflect on our privacy policy to ensure that it meets the needs of our DharmaCrafts community. Should we make changes to this policy, we will post the new policy on our website.

Additional Questions about our Privacy Policy
If you have further questions about our privacy policy, feel free to contact us and we will do our best to answer them.

Email
customer_service<@>dharmacrafts<.>com

Telephone
866.339.4198
Monday-Thursday, 9 am 5 pm, ET; Friday, 9 am - 1 pm ET.

U.S. Mail
DharmaCrafts
Customer Service
60 Island Street
Lawrence, MA 01840